Non Refundable
All sales are final. No refund is available for cancellations.
Cancellation Policy
Non Refundable
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Pick up outside the passenger exit (not inside the port) - see instructions
PLEASE CHECK 24 HOURS BEFORE DEPARTURE THAT YOUR TIME HAS NOT BEEN AMENDED
The Hell's Gate Experience (3-hour package) *****
Air-conditioned vehicle
Complimentary Wi-Fi on board
Driver/guide with local knowledge, fun & informative
Covered by Viator’s worry-free policy: guaranteed on-time return to your ship
Driver Gratuities
Please note lunch is not included in this tour - cafe at venue for your use (within 3-hr window)
No toilet onboard vehicle
Overview
If you’d like to experience something really unique, very special and only available in Rotorua, New Zealand – then let us guide you on an amazing journey to Hell’s Gate Geothermal Park.
Combine all three of Hell’s Gate most popular experiences with this 3 hour package. Take advantage of the self-guided interactive geothermal walk (map is provided on arrival) before indulging in the geothermal mud and sulphur waters, experiencing the healing properties local Māori have been using for centuries.
It’s a Rotorua experience you’ll never forget!
* Times may vary or alter to suit the arrival of the cruise ship *
* Gold Qualmark Tour Operator *
* Full refund if ship doesn't make it into port *
* Minimum of 6 passengers required to enable this trip to go ahead
Itinerary
Mount Hot Pools (Pass By)
Trip Advisor Hall of Fame, Gold Qualmark & NZ PoolSafe. This iconic open aired hot ocean water pools treats your body, soul and mind. Outdoor spas with massage jets & large relaxation pool with shoulder spouts 39 degrees, active pool to cool off or swim 33 degrees, children's pool with mini slide and fountains, indoor private pools and onsite massage therapy. Accessibility friendly facility.
As far back as 500BC, Hippocrates recognized the health benefits of warmed seawater to rebalance and detoxify our bodies. Salt water bathing was believed to improve mobility by easing muscle/joint aches and pains. A natural escape in the heart of Mount Maunganui. Soak in our Hot Ocean Water Pools, followed by an onsite massage for ultimate relaxation.
Mt Maunganui Main Beach (Pass By)
Drive around Mount Maunganui township and alongside one of the ‘best beaches’ in the world, Mount Main Beach is beautiful and showcases some stunning beach front houses and amazing views!
Okere Falls (Pass By)
Travelling down SH33 we pass Okere Falls, a small town located between Rotorua and Tauranga. The town is situated on the shore of the Okere Inlet of Lake Rotoiti, from which the Kaituna River flows north towards the Bay of Plenty. A stunning location.
Hell's Gate Geothermal Reserve & Mud Spa
Combine all three of Hell’s Gate most popular experiences with this 3 hour package. Take advantage of the self-guided interactive geothermal walk (map is provided on arrival) before indulging in our geothermal mud and sulphur waters, experiencing the healing properties local Māori have been using for centuries.
It’s a Rotorua experience you’ll never forget.
Includes: Geothermal walk, Mud baths, Sulphur spas, Complimentary Māori carving, Complimentary Mud foot pool, Complimentary Cool plunge pool.
Note:
* wear old swimwear as may smell of sulphur after
* check out FAQ's https://www.hellsgate.co.nz/faqs
3 hours
Bay Oval Cricket Ground (Pass By)
Bay Oval is a cricket ground in Mount Maunganui, Tauranga in the Bay of Plenty area of New Zealand. The ground was built in Blake Park and opened in 2005. Bay Oval has hosted men's and women's international limited overs matches since 2014. It hosted its first Test match in November 2019. Blake Park hosts other sporting activities such as Rugby, Hockey, Netball and Soccer.
N/A (Pass By)
Zespri International Limited HQ is the world’s largest marketer of kiwifruit, selling kiwifruit in more than 50 countries. They work with around 2,800 New Zealand and 1,500 international growers and post-harvest companies to source the best-quality Zespri Kiwifruit which they supply through our distribution partners to wholesale and retail customers.
N/A (Pass By)
This very large old tree, estimated to be approximately 600 years old is the last remaining pre-European Pōhutukawa on the Mt Maunganui ‘sand bar’ and has local Ngäi Te Rangi Iwi significance. It has been reported that in the early days of settlement, several skeletons of pre-European origin were located at the tree's base in a kneeling ceremonial position. Māori leader Kihi Ngatai (Ngai Te Rangi) was quoted in the Bay of Plenty Times that during Cyclone Bola several of the branches broke off and that local Māori would not allow council to cut the tree, as the deceased were once hung from the branches until they decomposed. Their bones were then buried underneath it.
Sample Menu
Additional Info
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Specialized infant seats are available
Travelers should have at least a moderate level of physical fitness
Total duration includes travel time.
Times may vary or alter to suit the arrival of the cruise ship
Gold Qualmark Operator
Full refund if ship doesn't make it into port
Business Name: Things to do in Tauranga (office located inside the port at the Information Centre)
Complimentary Wi-Fi on board
Covered by Viator’s worry-free policy: guaranteed on-time return to your ship
Non Refundable
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Traveler Photos
Reviews
4.4
27 reviews
Total review count and overall rating based on Viator and Tripadvisor reviews
5 stars
18
4 stars
5
3 stars
3
2 stars
0
1 star
1
We perform checks on reviews
We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her
Reviews by TravelOne travelers
Showing 1-5 of 18 reviews with 5 stars
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Martin the coach driver!
Published on Feb, 2025
The bus driver Martin made for a perfect excursion out by coach.
Very informative. A voice that wasn’t monotone or boring. He really made a difference if comparing to other tours. You’re tops Martin!
Great trip and awesome mud baths.
Published on Feb, 2025
Driver was ber knowledgeable about the culture and local area. Gave us an extra side trip to view the local kiwi fruit farms.
Unique experience
Published on Feb, 2025
Great to visit Hells Gate, enjoyed our trip. Our driver Grant was a nice guy but he was difficult to locate outside of port gates. He was the only tour guide with no badge or name board, how we found him was sheer luck! There was no wi fi on the van and it was a bit dated.
Got to walk through the nature park and see where the mud baths were amazing. Have not been to one before so it was nic
Published on Feb, 2025
Great trip and even better tour guide driver he went out of his way. Gave us lots of helpful information and culture background.
Hells Gate
Published on Jan, 2025
Thoroughly enjoyed the tour and the experience at Hells Gate. Staff were great and our guide, Martin was a wealth of knowldege about all things NZ
and allowed for great photo opportunities on the way back also
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