Published on Sep, 2024
From the 1st contact, Elena was great!
We made our reservation well in advance and in the month before our rental, Elena always answered all our questions promptly.
The same was true in the store, where Elena and Mário made us feel very welcome, and we felt very safe when it came to eventual assistance.
We did 200 km in Tuscany with impeccable bikes.
We contacted them during our journey and Elena reacted immediately and solved our problem.
So a 5-star service that we'll no doubt be recommending to our friends and family.
Marc & Sophie