Published on Oct, 2023
My daughter fell down some stairs night before the tour and sprained her ankle. I was going to leave her in the hotel the day of the tour. But Juliana, our tour guide, told us that Monserrate and the Salt Cathedral had wheelchairs and that she would help us. So my daughter was able to enjoy the day with us. It was not tool easy to wheel my daughter around in a wheelchair but Juliana was there to help us. What a trooper!!! Great service and we are so grateful that my daughter saw these places. We would not been able to do so without Juliana. She even helped us purchase a boot and crutches. So so grateful!! Will never forget you Juliana. The driver, Guilermo, was also fantastic. He would always check on my daughter. These two were so thoughtful. Cannot ask for anything more.