Published on Oct, 2023
We were unfortunate enough to be in Israel when the Hamas attack took place. We had just boarded our BeinHarim Tour bus and were headed for our first stop when the guide received the telephone call and we had to abandon the tour and be taken back to our Cruise Ship.
BeinHarim were top class throughout. They got us back safely and then, as we had booked direct through them, processed full refunds for us for both this tour and the one we had booked two days later to Jerusalem from Ashdod. The refunds were back on my card within 3 days.
I will certainly use BeinHarim again when I return to Israel to complete the tours I was unable to take this time around. First Class Customer Service