Published on Jul, 2018
This tour itself was great. Our tour guide was knowledgeable and very nice! She spent the entire day with us, answered many questions and showed us around. The train ride was absolutely beautiful and I definitely recommend going on the Glacier Express. Especially if you only have a couple days to spend in Switzerland, this is a great way to see more of the country and relax with amazing views as well! Plus the food on the train was pretty good! The only thing I can say that is not so good is the fact that this website misled my husband and I, as the overview description for the tour states that a First Class train ticket is included for this tour and we did not sit in first class. Viator, please fix this information to avoid any customer disappointment. After speaking with a great customer service rep with Viator, he was able to make things right by sending us a partial refund for the first class ticket. I am very grateful for that! So besides that, you will love this tour!! Thank you Viator!