Published on Jan, 2025
Our guide Denis was exceptional at his job! Before we even got to the lobby of the hotel, he proactively was waiting for us to start the tour and was extremely easy to talk to. Before even leaving the hotel we knew he was concerned for our safety as we talked about the cold and accessed if we were adequately clothed before leaving. He brought hand warmers in the event we needed them. We knew we were in good hands before even starting the tour.
The knowledge, the knowledge! Denis had it and presented it with detail, enthusiasm and personality. He loved the city himself and was enthusiastic to tell us all about it. He continued to ask and notice how we were doing in the cold as it was around 10F. There was no issue to decide to smartly take a break from the cold and enjoy a cup of coffee with one another where we talked one on one and still continued to talk about tour topics.
He also was good at keeping our attention by talking about interesting things, stories and asking us questions as well as answering any questions we had for him as did the tour.
Denis also recommended some things to do while we were in the city including the Parliament Tour. Something I don't think we would have thought of knew existed without Denis telling us. Thank you Denis for a great tour to start off our 3 days in Quebec City and being so engaged despite the possible distraction of it being January in Quebec City. It was a highlight and great way to start our visit. Thank you for being so good at what you do!