Published on Mar, 2025
Our experience was not without its hiccups, but I am still rating this 5 stars because of how well we were supported. Leading up to the trip, Azul Latina Travel were excellent at making sure we had all the documents we needed for the flight and entry to the falls. They were very good at communicating and answering questions. The morning we were flying out of Buenos Aires for our tour, there was an issue with our airport transfer. It was 4am so we couldn't get ahold of anyone, so we decided to get ourselves to the airport since we already had our flight tickets. As soon as someone was awake, they had reached out to apologize and offered to reimburse our costs for getting to the airport. They were very kind and sympathetic, and I really appreciated how they handled and took care of the situation. When we arrived in Iguazu, our guide met us at the airport and Mabel was a gem! She was very knowledgable and lovely, and she really made us feel like we were getting the full experience of Iguazu Falls, which I can only describe as the most wonderful views on earth! It was extremely hot the day we visited, so Mabel was excellent about giving us options and being flexible to suit our needs. Definitely bring lots of water and sun protection, you will need it! The Great Adventure was a definite highlight! The views from the boat are indescribable. Honestly, this site is a natural wonder for a reason! Just amazing! The boat takes you right up to the falls, to the point you are basically under them, and given the heat, it's a welcome and refreshing mid day shower! You may want to pack a change of clothes, but a lot of people just drip dry - choice is yours! The trails to the falls do involve some walking so be prepared. The trails are well kept and manageable, but may feel intense if you aren't used to the heat. At the end of the day, Mabel set up a nice lunch at the Melia hotel so we could enjoy a wonderful view of the falls while we rested in the air conditioning and had some wine - very lovely! Our way home did not go as planned. Our flight was cancelled due to weather so we were stuck in Iguazu. The original carrier rebooked us automatically for the next available flight, but it wasn't for 5 days. I contacted Diego and he made sure we were supported and had accommodations for the night and a new flight out the next morning. We ended up being 12 hours later than anticipated, but fairly stress free because we booked this tour. The mark of a good tour company is how they handle hiccups, and given how well we felt supported our entire trip, I would highly recommend Azul Latina Travel and the Iguazu Falls tour with the Great Adventure. I don't think you'll regret it.
