Published on Nov, 2024
I booked two rides with Carmel in NYC on November 21, 2024, including one from JFK. The communication from both the dispatch center and driver, to ensure we were meeting at the same point in JFK, was excellent. The drivers were both punctual, amiable, and drove immaculate, well-maintained vehicles. I had a very positive experience using Carmel, and would absolutely recommend booking NYC transportation through them. The cost is comparable to an Uber, but the cars and customer support are a notch above.