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We had a great time and we’re sure it was because of our tour guide Jozet. She shared all her knowledge of the beautiful St Lucia with warmth and joy. We stopped for plenty of photo opps including one with a boa constrictor (the best pics ever). Jozet loves the mud experience and made it so much more fun with her black mud designs on me. It was a great day and we will be back next year and hope to meet Jozet again for another adventure.
Booked this tour through the Sandals Grande resort excursions desk. Michael was our guide, and was clearly very knowledgeable about the area and history of the island. We had a great time zipping through the streets and up the mountains to the banana plantation. Overall we would highly recommend - both of our guides (Michael & unfortunately I forget the other’s name…) were friendly, informative, and added to the experience.
Sea Spray Cruises was the easiest event to book, during my time in St Lucia. I started the booking process 30 days before our event and the team was able to secure the Sea Tango. From there, they replied to my emails within 24hrs, without fail. They put up with my constant headcount changes and additions to the itinerary with transparency and patience. We eventually agreed on an itinerary of: Hotel pickup (at Royalton St Lucia) and transport to Rodney Bay (10mins) via 14 seater buses was seamless. They provided enough buses to get everyone there for our 10am start time. On the way home, we did have one group have to wait 15 minutes for the bus to return and bring back our last group. That was the extent of negativity in this review. Again, planning was a breeze. I asked for the company to add additional fruit, drinks, and activities and each time I was simply quoted the price and asked if there was anything else I would like to add. Nothing seemed off limits. We requested 4 extra cases of beer and wine to add to the Rum punch they provide. The spicy chairman reserve rum they put in their Rum punch is quite delicious. The transportation once we docked in Soufriere was ready and waiting to take us to the Toirralle and Diamond Waterfalls. We only had to wait about 10 minutes to re-dock on our way back - because the port had too many boats using the dock and the Sea Tango had to wait its turn. On the boat, the captain asked if I wanted to control the boat’s music and immediately helped me to set it up on my iPhone. While on the boat, I experience and saw staff regularly ask guests (who had empty drinks) if they could replace them with new ones. Guests would just sit and or stand, remain speaking with their group, and all of a sudden have their replacement drink handed to them. It was really good service. The captain allowed my nephew to steer the boat (under close supervision of course). We ended the day with snorkeling, and they provided all of the equipment which seemed very clean and modern.
Great experience with plentiful drinks, excellent crew, and good music and vibes! My husband and I booked this excursions for my birthday. We boarded later so there was no more covered seating, but as soon as the catamaran started sailing, the cool breeze made our location on one of the nets (trampolines) a perfect spot. We opted for the waterfalls and volcanic mud bath once in Soufriere. I didn’t snorkel, but my husband enjoyed it thoroughly. Our stop was very scenic. I enjoyed the line dancing as we headed back to the pier. Don’t forget to bring towels, sunscreen, water shoes, water bottles, and hats/visors. The lunch was absolutely delicious! Can’t say enough about the top notch staff!
We just returned from our private tour of St Lucia with the amazing Morgan as our guide. He took us everywhere we wanted to go and made sure we had an amazing time. He provided wonderful information about the history of St Lucia, taught us about native plants, provided a nice local lunch, kept us from getting thirsty ;) and showed us many "must see" places that we had asked to go. We visited the hot volcanic springs with the mud baths and the waterfall and he was happy to take pictures of our group to ensure we made lasting memories. Each step of the way he made sure we felt safe and looked after our belongings so we could relax and enjoy our activities! We were extremely happy with Morgan and the hard work he put into our customized tour. We highly recommend Morgan and WOW Tours as a trusted travel partner if you're looking for someone to show you around the island for the day!
Jaid and his colleagues at Refresh Tours and Taxi Service were amazing when our flight was canceled in St. Lucia. They quickly secured a hotel for our group of 12, drove us there, and were punctual picking us up the next morning for the airport. Their professionalism and friendliness turned a stressful situation into a smooth experience. Highly recommend!
Amazing tour guide! I can’t say enough about our experience. Sweet chocolate knows ALL THE BEST SPOTS to take their guests. She is known by ALL. She got us to ALL STOPS before cruise ship guests. She takes fabulous pictures of your experiences. She took us to The Beacon Restaurant for lunch and let me just say BEST MEAL ON THE ISLAND. The sulfur mud bath is a must do on the island. Again, Sweet Chocolate made that experience that we will never forget. Booking with them is nice because we aren’t in a bus with multiple other couples. In a private car with one other couple. Hot Chocolate is located on the beach at Sandals Resort La Toc down by the dive center. We highly recommend their tour!!!
Dillon was a great tour guide. He stopped at scenic locations for us to get out and take pictures. He drove safely over narrow windy roads. We enjoyed a nice buffet lunch overlooking two pitons. We toured a beautiful botanical garden. We stopped along the road by a banana plantation and he explained how the bananas are harvested. Altogether, a very nice day.
Today’s experience was, hands down, one of the best we’ve done - and our group has done A LOT! Our guide Lulu and driver Burke expertly guided us around the island, giving us a history and tons of interesting facts. We got stunning views of the islands and the Pitons, sampled local rums, ate a traditional island meal (included), got to visit the caldera of the volcano, and hiked up the Venus waterfall. Lulu kept us on time, and got us back to the ship safe and sound! We feel like we made a genuine connection with our guides, and we definitely felt the island’s hospitality. 10/10 would recommend!
Mark, at Rising Sun Taxi Service and the 2 taxi drivers we had to and from the airport were fantastic. We have had taxis from airports etc all around the world, and the service in St Lucia from these guy’s is right up there with the very best. Modern, very clean vehicles with cold air con, knowledgeable and very polite drivers, just 1st class Mark and the guy’s, thank you so much for starting and finishing off our holiday so well. We would fully recommend Rising Sun Taxi Service. Alex & Lorraine.
It was clear that something wasn’t right as soon as we met our assigned guide. Unlike all the other tour companies we engaged on our Caribbean odyssey, she was not wearing any tour company branding or lanyard id testifying to her guiding credentials; she didn’t introduce us to the driver and didn’t have any bottled water on board. Despite an extensive exchange of messages with the company boss 10 days before the tour, it was clear that she hadn’t been briefed that we had asked to be taken directly to Soufriere and to discuss our return stops when we had completed the Tet Paul Trail. As we set off on our 50 minute journey, her complete silence until we came within sight of the Pitons confirmed conclusively that whatever services she was there to provide, commentary on the history, culture and nature of St Lucia was not going to feature much. For most of the journey, she was either checking her phone or using selfie-mode to check her hair. When words were eventually uttered, they were to recite what sounded like the opening paragraph of the respective Wikipedia entry. Needless to say, we sailed by several places en route which would have offered great photo opportunities and which any experienced guide would have suggested for a quick stop. During the course of our Tet Paul walk, the affable trail guide happened to mention his age which prompted our ‘guide’ to reveal she was, in fact, just 19. At that point we realised the problem wasn’t so much a lack of professionalism rather a profound lack of experience and knowledge. Whilst she was, for the most part, sociable and capable of responding with revealing answers to questions put by us on topics such as the creole language or St Lucian culture, her repeated retort that places such as Soufriere, the Botanic Garden or Anse La Raye were not worth spending time in demonstrated that she simply didn’t understand what interests tourists. We suggested we find somewhere to get a snack in Soufriere but she put effort only into getting something for herself in the supermarket and we went without until a local offered us some lobster legs to munch. We got the distinct impression that her main imperative was to get back to Castries as quickly as possible. Back in Castries, our guide had nothing to say about the beautiful Basilica and just trailed silently behind us in the market when she could have pointed out the foods and crafts that revealed something about her country. All told, this tour felt less like a professional package of tourist services than an overpriced taxi from A to B and back with a companion thrown in, something we could have organised ourselves on the ground for half the price and far less disappointment. We don’t doubt that the guide did the job to the best of her abilities and understanding of what was expected. The fault lies with Lucian Explora for setting her up for failure and assuming we would accept such a sub-standard experience without recording a detailed account to warn others not to make the same mistake as us.
I was struggling to find a tour that would take a solo traveller, so was happy to find this tour. I emailed them and they responded quickly. The lady guide was pleasant and quite chatty. The tour itself was not really a jeep safari, think the photo gave me the impression of completely different experience, you drive through the capital and past some spectacular views, you then walk through the rainforest to a beautiful secluded waterfall. Once at the waterfall you can enjoy a little time there, but once that is over your on the way back, I think some more information abt the rainforest would have helped. I enjoyed it, but as I said the photo may have to avoid any misinterpretation.
The sights we went to were great but the 2 hour bus ride each way along winding roads with most under construction was more than I would ever do again. We felt rushed from sight to sight. We got stuck in rush hour traffic on the way back to Castries which was stressful to make it back to ship on time.
Out of all the cruise excursions I’ve ever experienced, this one was by far the best. The walk through the rainforest, the beautiful waterfall, and the volcano were breathtaking. However, what truly made the experience exceptional was our tour guide, Lulu, and our driver, Burke. Lulu shared great jokes, was incredibly knowledgeable about much more than just the island, and felt like another friend in our group. We didn’t talk to Burke much, but he got us everywhere safely and was also a funny guy.
