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Japan
20 Places
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Japan
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Tokyo (3 Nts) Hakone (1 Nt) Kyoto (2 Nts) Osaka (3 Nts)
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Tokyo (3 Nts) Hakone (1 Nt) Hiroshima (1 Nt) Kyoto (3 Nts) Osaka Kyoto (1 Nt) Tokyo
Great tour, very well organized. Clear instructions and communication, everything was on-time. We had a small group, so the guide could focus on all group members. The chosen husky farm also looks very nice, the dogs are taken good care of. We could definitely see and feel how the owners love and care about the dogs! After the ride, we had some time to pet the dogs which was also amazing. I recommend this agency and this tour in particular!
On a night when every app was telling us there was a near zero chance of seeing the northern lights due to snow and heavy clouds covering Scandinavia, we scheduled this tour hoping for a shot at a mere glimpse of the Aurora. Our guide, Julia, was determined. Driving hours from Finland into Sweden, we found a clear view, but could see the clouds closing in. Coordinating with her colleagues, we headed to another location with no success. Then, at our 3rd stop we were delighted to see the beginning of an Aurora on the horizon. We were allowed ample time to enjoy the display. She even took lots of photos of all of us which she will share with us. Began to head back when a colleague told her about another promising display. We detoured and were fortunate to see an even more striking Aurora. Once more given plenty of time to enjoy the experience. As we got on the road again, she spotted the start of a "dancing Aurora". We pulled over and saw a spectacular display of northern lights. Our guide seemed as much in awe as we were. Though the trip took over 12 hours, everyone truly appreciated the determination of our guide to make sure we had a wonderful experience. Memories for a lifetime. If you are worried that the weather ☁️ might make you miss out, give these folks a chance. So glad we did.
Seeing northern lights had always been one of my dreams and that's why I decided to take this tour last week, having made this dream come true felt unreal, I can only summarize the night as unforgettable, from the northern lights show to the attention provided by the company, as well as much of the credits to the guide that night, Tomas, who demonstrated his professionalism, passion and joy for his work, besides taking amazing pictures. I can only recommend this tour and Tomas for making us witness the magic of nature.
I recently participated in a Northern Lights photography tour with my mother on February 19, and unfortunately, the experience was far below expectations, especially considering the $277 cost for two people. The main reason we booked the tour was for the photography aspect, but the pictures taken of us were out of focus, with our faces unclear and lacking detail. Additionally, by 10:30 PM (the tour started at 8:00 PM), the photographer's camera battery had died. We later learned she had brought the wrong spare battery, meant for a different camera model, which meant no additional photos could be taken. While she did her best to revive the battery by placing it near a campfire, it was only a temporary fix, and the camera wouldn’t stay on. The photographer was polite, kind, and attentive throughout the tour. While I don’t blame her for the issues, as she shared with me that she only started this job in November, I do expect the company to properly train and support its staff to ensure they are fully equipped to handle the responsibilities of the job. A well-prepared team is essential for a successful tour, and this was lacking in our case. To make matters worse, on our way back to the car, the photographer dropped the camera tripod—a large and expensive one—and didn’t even realize it. I found it on my way back to the car and handed it to her, otherwise, it would have been lost. Additionally, it’s worth noting that we took a total of four Northern Lights tours in Lapland, and all the other photographers were well-prepared, took clear, focused pictures without issue, and did not need to waste significant time moving the camera back and forth to focus before capturing a photo. This only highlighted the lack of preparation on this particular tour. I have reached out to Kaitlin and the Sales team three times now to address these issues, but I have yet to receive any response. If I do not hear back in next 2 days, I will open a legal case to resolve the matter. I am attaching the out-of-focus pictures and a copy of the first email I sent them as an attachment, as evidence of my concerns. Given the lack of communication and the poor experience overall, I cannot recommend this tour to anyone seeking a professional photography experience.
Booking ref number 1198827141 & 1198827143 This trip was related to Northern light. On Feb 21, due to cloudy weather the northern light wasn’t visible I understand we do not have control on weather however tour operator do know that northern light wasn’t visible so they should have cancelled the trip and refund back. However they didn’t and we just had barbecue and came back. I did send a message to tour operator prior to travel that due to cloud northern light visibility is less however they told me evening cloud would move but that’s not the case. Also to note while returning back, one of the mini van dash cam was completely out of service and the family with kids were very afraid of the situation. We didn’t expected to have only expensive sausage barbecue.
We wanted to express our gratitude to Sunny Safari for an amazing experience snowmobiling to search for Northern Lights. Sami and Carlos were very friendly and helpful and did a great job in maximizing our time to spot the Northern Lights deep in the woods of Lapland. Highly recommend!
Our guide Naja was great, she added some extra info during the trip as well about arctic life and it was as authentic as it could be as she was from Greenland! Pick up was on time and it was easy to communicate with the team regarding details. The route was sometimes challenging but beautiful and it was great that it was organized in small groups! Definitely recommend it with Arctic Gm!
we went in helsinki 3 days with the family and the 14 year old girls asked to go see the alpacas while we parents went around museums. An excellent service with a private driver came to pick them up at the hotel with a very kind girl (Angelina) as a dedicated guide. They spent an hour on the farm among the alpacas and other animals and they were very happy! We recommend this activity also for the quality of the service, truly impeccable.
We discovered wilderness ski and the national park thanks to Arturi! He was incredibly helpful, reassuring and gave us tips to make the best of the day. We had the best family day. Perfect service, equipment in excellent conditions and advice on the “important things not to miss”
