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Pickup details
⏰ Estimated Time: If you need an estimated time beforehand, we can provide an approximate pick-up time, but this will not be definitive until the afternoon before the activity. Approximated Pick-up Times: - Las Palmas de Gran Canaria: Between 7:45 h. and 9:40 h. - South Zone: Between 8:00 h. and 9:45 ... AM Pick-up Instructions Pick-up Point: Ensure that you provided the correct name and address for your pick-up point when making the booking. If you forgot to include this information, send it to us as soon as possible so we can assign your pick-up time. In areas with heavy traffic, especially in the capital, we may propose a nearby pickup point to the hotel to improve accessibility and punctuality. Pick-up Time Confirmation: The day before the activity, we will contact you between 4:00 PM and 6:00 PM via email, WhatsApp, SMS or phone to confirm your exact pick-up time. Changes or Delays: If you need to change your pick-up point or are delayed, call us at (+34) 611 518 815 Communication Limitations: If you will not be reachable on the activity day, inform us in advance via email, WhatsApp, SMS or phone call. ⏳ Be Ready: Arrive at your pick-up point 15 minutes before the scheduled time, visible and prepared. ⏱️ Timing Variation: Pick-up may be delayed by up to 20 minutes due to traffic or other circumstances. We will contact you if the delay exceeds this time. Full-Day Excursion: Lasts between 8 to 10 hours, including 6 hours for the main activity and 2 to 4 hours for round-trip transportation, depending on the pickup location. Return Timing: Return times may vary due to reasons beyond Climbo's control. Climbo is not responsible for delays in passenger drop-offs. Read more ▼
