Published on Sep, 2024
Our group of 18 - 8 adults and 10 kids from ages 9-17, recently returned from our cruise to the Caribbean. We wanted a private tour to Damajagua Waterfalls, not an excursion through the cruise line. I found Ismael Transfer Tours on Tripadvisor, so I reached out to Ismael. He responded immediately and answered all of my questions. The number of our group kept expanding, but Ismael was extremely patient and accommodating, despite all of the changes I had to make to our reservation.
On our tour date, Isamel and his guides were very easy to find when we disembarked, and they picked us up in a super clean and neat shuttle bus. They even had cold drinks for us to enjoy! Our guide was very informative (Juan Francisco, I think?), and provided us with a lot of cool history and information about the DR.
The waterfalls were spectacular!!! Certainly a bucket list item!!! We ended our tour with a delicious buffet lunch and a trip to a chocolate store (per our special request!)!
Our guides had us back to the cruise ship well before the "all aboard" time.
Everyone in our group agreed that it was an amazing excursion!!! Ismael and his guides were so kind and friendly--they even sang Happy Birthday to my daughter on the shuttle bus! We would absolutely book with Ismael Transfer Tours again!!!
Superb service through and through--if I could give 10 stars I would!!!!